Adukan pmae Hokben Call Centre If Late Delivery
Hokben provides services if something happens that doesn’t please you, complain straight to the H okben call center. This is very clear so that we, Hokben can improve the service and give a reprieve to the workers on duty. Because it is our duty to provide the best service.
This unique themed fast food restaurant has been established in Indonesia for a long time . There are so many food fans from this restaurant. One of the reasons why this Hokben restaurant is unique is its food menu. Japanese-style food is provided by this restaurant formerly known as Hoka Hoka Bento.
Many branches have been opened by Hokben, for now Hokben covers from Java, Bali, and pioneered other islands. So the expansion of the market outside the two islands is still stagnant. The survival of this restaurant is because it has a taste that suits the tongue of Indonesians.
In addition, the call center that Hokben has always sought to provide the best service to its loyal customers. Whether it’s to receive complaints or other information. Includes information for ordering procedures. So if you are still curious and have questions, please contact CS Hokben.
Adukan pmae Hokben Call Centre if the Order is Late
Of course, the call center’s task is to receive calls from customers that are spread throughout Indonesia. Whether it’s a new customer or a loyal customer, surely the call center officer will still provide the best service to be satisfied. That’s the basic overview of call center goals and tasks.
The call can include anything, as explained above, which is complaints , curious about promos i just want to know the menu available. Call center officers must be on standby to serve all types of questions and complaints from customers.
Although it has long been established in Indonesia and has many loyal customers, it does not rule out the possibility of Hokben making mistakes. So the important role of this call centre. To bridge between the Hokben side and the customer if there are complaints or later suggestions that will be helpful for improvement.
For those of you with problems or complaints, complain straight to the Hokben call centre so that there is a later follow-up. So that we will take further steps immediately to provide improvements so that the same error does not occur afterwards. We will give a reprieve if any of our officers make a mistake.
Such as complaints if the delivery person comes late in delivery to the destination. Maybe if it’s late in minutes, it doesn’t matter to some people, but if the person can’t stay because there’s another agenda. It was very upsetting and uncomfortable of course.
Especially if the expected order has arrived late, when it is enjoyed , it turns out that the order is not suitable , it will be very disturbing. Immediately you notify our call center in the email info@hokben.co.id. We are ready to receive and submit your complaints at a later date and follow immediately.
Hokben Call Centre, Ready 24 hours
Our call center officers will be ready to serve you for a full 24 hours. This is because some branches owned by Hokben itself have 24-hour operating hours . So if you need help or just want to make a complaint, you can contact our CS.
To satisfy loyal customers and provide the best service , as well as to make improvements in service if there are complaints. Later the complaint will be an evaluation of the performance of each employee from Hokben. This restaurant, which has been established for over 30 years, is certainly experienced in dealing with consumers.
So our call center officers will have how to serve customer needs. In addition to the above email, you can also contact our FP through other platforms. Such as from our social media pages on twitter, IG and facebook.
You can ask or complain to the Hokben call center there. Starting from the operating hours of the hokben branch you want to go and present a review of your experience of enjoying food at this restaurant with Japanese-style cuisine. As usual from this social media page , various promos will be submitted.
The promo can certainly be enjoyed with terms and conditions that apply. Learn and pay attention to every detail of the promo, if it’s not clear, you can ask the call center directly. It is hoped that with this call centre, Hokben will become a restaurant that has high trust of the community and can be accepted.
Do you have a complaint? Complain to Hokben call centre immediately
Of course we have communicated several times if you have a complaint immediately contact our call centre. In order to be used immediately as an evaluation for all parties, and improvements are made in service. Customer satisfaction is our priority, in addition to CS complaints we also receive reviews from our restaurants.
This review can be said to be similar to complaints but not outright complaints. There could be reviews of how satisfied Hokben’s service is . So, in addition to being able to be communicated directly to CS officers, you can also submit reviews on Hokben’s old social media.
Connecting to CS can also be through this restaurant’s official Japanese-themed website platform. By selecting the Contact Us sub-menu , and filling out the form accordingly. If you have lodged a review or complaint at the Hokben call centre, apart from that you can also place an order through the website.
Of course, you must have had an account before or registered an account. If it’s not easy, just fill out the email and other forms correctly. If so, you can start ordering the available food menu later. This is adjusted to the nearest outlet to you and whether it reaches the last destination of the delivery later.
Ask or want to complain about itin Hokben call centre, We are ready
If you have questions about information such as distribution, you can contact the specific delivery CS directly at the 1500505 number. When calling the service and asking the total price, it will be fully communicated which already pays the taxes and shipping costs .
So you don’t have to worry about the employees overstating the shipping costs later, because they’re pre-arranged. But if there’s something that doesn’t please when the delivery happens either before or after the order arrives, you can sampfish complaint straight to the call center via The email directly.
For information listed on our pages, either social media or websites, request it immediately. I’d be happy to explain this to you so there’s no more curiosity. Users usually often ask for promos and conditions to be able to get these promos.
This hal is to avoid misunderstandings in the interpretation of available promos. We have indeed tried our best to convey information clearly, but it is possible to pay less attention to the information that has been clearly stated , he said.
By interacting directly with users , it is hoped that Hokben’s call can go in for officials to submit suggestions or complaints from users for evaluation materials at a later date. In order to provide the best service, you need feedback from customers and complain immediately to the Hokben call centre if there are complaints.